Privacy Policy for relovexari.sbs

Your privacy is important to us. This policy explains how your personal data is collected, handled, and protected when you visit relovexari.sbs or use our services.

What Information We Collect

We collect information needed to provide our services and improve your experience on our website.

• Details you provide directly, such as your name, email, company, and project type.
• Contact and communication content, including messages sent through our website forms.
• Technical data, like your IP address, browser type, device identifiers, and usage data.
• Cookies and analytics information, collected for site optimization and performance.

How We Use Your Information

Your data is used for service delivery, communication, and improving our offerings.

• To respond to inquiries, deliver requested services, and manage client relationships.
• To communicate updates, news, or address questions relevant to your business needs.
• To analyse usage and maintain site security, performance, and reliability.
• To comply with legal obligations under South African and international data law.

Legal Basis for Processing

We process information according to data protection laws such as POPIA and GDPR.

Personal data is processed on grounds of contract necessity, legal compliance, or your explicit consent where required.

Data Sharing & Disclosure

We limit sharing of your data and only share in line with this policy.

• Personal information may be shared with trusted service providers involved in delivering our digital services, subject to strict confidentiality agreements.
• Your data may be shared with regulators or authorities if legally required for compliance.
• Aggregated, anonymized information may be shared for analytics, research, or site improvement without identifying individual users.

Data Security

We employ industry-standard safeguards, including data encryption, network protections, and regular reviews to keep your personal information secure. While we strive for robust security, no online method is completely risk-free. We encourage users to take care with their data and report any concerns to us promptly.

Your Rights

You have rights over your information and may contact us to exercise them at any time.

• Request access to, or a copy of, your stored personal information.
• Request corrections or updates to any inaccurate personal data.
• Request deletion or restriction of your information under certain circumstances.
• Object to data use for direct marketing, or withdraw consent at any time.

Cookie Usage

We use cookies to enhance site experience, monitor performance, and remember preferences. See our cookie policy for full details.

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Contact Us

If you have privacy queries or wish to exercise your data rights, please reach us using the details below.

Policy Updates & Changes

We may revise this policy from time to time. Any changes will be posted on this page with an updated date.